According to a study, 79% of people who quit their jobs cite ‘lack of appreciation’ as their reason for leaving. This claim backs up our quarterly Employee Net Promoter Score (eNPS) surveys at TaskUs when we asked teammates about their reasons to leave the company and their top five (5) most common answers were: (a) unmanageable workload; (b) undefined metrics and goals; (c) incompetent salary and benefits, (d) lack of opportunities to grow, and; (e) change in the workplace culture.
This is where the idea of Happy Hour comes in.
The history of Happy Hour at TaskUs
TaskUs started hosting Happy Hour in 2014 where we allow our colleagues to down a bottle or two of booze, serve some healthy snacks and encourage everyone to bring their ridiculously good self to work. A little caveat that TaskUs has other rewards schemes, such as the group-based and individual-based referral promos, and LizardBear Club for our top performers, but the goal for these Happy Hours is to extend gratitude to everyone who has been consistently performing and to recognise people who have significantly contributed to the development of their team and helped the company reach its goals for a particular timeline.
TaskUs’ 11th year x Fort Excellence’s 1st year
Last Friday, we celebrated two anniversaries at our office in Bulacan. We celebrated TaskUs’ 11th year and the 1st year anniversary of Fort Excellence, our Bulacan site’s moniker. It’s my first time attending Happy Hour in the office this year and I was able to witness and capture on photos how talented our teammates are!
With the help of our HR team and operations leaders, we commended those who joined and represented Fort Excellence at the LizardBear Cup, TaskUs’ annual sports fest, last month. Everyone who participated was recognised and applauded by the team, whether they made a podium finish or not. They all got exclusive TaskUs merchandises and the winners received more.
Special thanks to our lovely hosts that day, Barbie and Daisy, for making sure everyone’s engaged and welcomed throughout the program! We look forward to many more Happy Hours with you. Thanks for sharing your time and hosting skills!
Some more photos from the event…
Why Happy Hour?
The good thing about hiring outstanding people is we could always expect high performance from them. In order for colleagues to stay engaged at work, the business should help colleagues unlock their true potential and never see them as dispensable resources of the company, and this is where I’m proud of TaskUs.
I like how Jaspar Weir, the President and Co-Founder of TaskUs, explained our greatest commitment on this article. By promoting a good employee experience journey, we uphold the People-First culture of TaskUs. Hence, we are rewarded by over-the-top performance from our colleagues and we are confident that our clients are in good hands. By creating a culture of collaboration, we are encouraged to treat everyone with respect and to listen to crazy but amazing ideas which will help us disrupt our current processes and discover new ways to do things.
We do not see the ideas of working hard and having fun as mutually exclusive from each other. Through Happy Hour – a simple, cost-efficient and engaging way of recognising people – we’re able to keep our employee satisfaction high, our attendance have drastically improved and voluntary attrition has went down. In turn, more teammates are producing more quality outputs through increased productivity at work.
There is no hidden formula and no perfect way to do employee engagement. The thing that sets TaskUs apart from the competition is how our team was able to realise what works best for the business and how the leaders pushed the limits and boundaries for us to remain a ridiculously good place to work at.