Furloughed? Displaced due to COVID-19? Let’s find you a new work today!

Photo by cottonbro from Pexels

Saying that we are in a really crazy time right now is an understatement these days. Some people are lucky, and that includes myself, because they get to keep their jobs amidst the pandemic. Unfortunately, that isn’t the case for most people around the world right now.

I had two things in mind when I was thinking things through:

  1. What if it’s me who is looking for job? To whom should I reach out to if my role becomes redundant because of business decisions? What would I do? Where do I begin?
  2. Within my network, I can see that at least two people are looking for a new work after getting displaced. As a recruiter and a champion of Talent Attraction and Marketing, what’s stopping me from connecting them to a work that I know?

Then, this mission finally happened.

I want to help.

I have the tools. I can build the audience. I can write. In a millennial term, I need to find out “What’s not clicking, Brenda?”

Now that I have renewed faith in my passion (and a renewed subscription of my domain lol), expect that over the next weeks or so (every fortnightly, if not weekly) I will be sharing my expertise and some tips on how to land and ace your interview, improve your resume, or simply share some of my newly discovered work-at-home hacks and essentials to get things going for your remote work.

Every blog that I will publish will also feature leads (mostly work-at-home jobs) to help anyone who is looking for new work (whether because of job change, displacement… that’s on you). Leads will not be country or location-specific because I will share them as I see fit. So that means I could be sharing an opening in the Philippines today and an opening in the US next week.

Job market is stalling? Not for my company!

You know, it’s really scary when we hear people talk about how the job market recovery is stalling and when we see more people claim unemployment benefits these days not just in the United States but as well as globally. On the contrary, the company that I work for is nowhere near slowing down.

Did you know that even before the pandemic hit TTEC has already been employing thousands of work-at-home phone agents across the globe? Yes, unlike typical outsourcing companies out there, our goal is to make customer service-related work available for people globally. Working from home is not easy. However, if you have some of our minimum requirements we can help and set you up for success – internal career mobility, full-time benefits, outstanding work culture, transparent leadership… you name it, we have it!

Oh, if you happen to be in the United States (minus California, Colorado, Hawaii, Illinois, and New York – so sorry!) you may want to check out this Work From Home Customer Service Representative work that we have. I once asked why we couldn’t hire to those states right now and my boss’s answer was simple: it’s because of state legislations that they have in place right now. Soon, when things might be different, we will be able to hire from those states, too! Over the next four weeks, we are hiring 3500 representatives to join us and if you wish to be one of them, let me know!

From the Philippines: if you’re looking for a career under Human Resources and Talent Acquisition, check out this Global Talent Acquisition Co-Ordinator post that we have for you. Potentially, we need someone who is agile and flexible schedule-wise. If you’re someone who loves collaborating and discovering news ways to effectively support your market and region this role could be for you.

Now, if you’re unsure about what to pursue but is keen to hear more from TTEC, you can join the Talent Community to hear the first dibs from us. We send some cool stuff, watch out!

Let’s help each other. If you know someone who is looking for work right now, connect them with me and we can help them find a job, which means it’s not only limited to TTEC. My email is always open to connect with you if you have questions or opportunities to share.

Quarantine Series: Thoughts on how to connect to friends who are experiencing depression

Reminding you how beautiful the moon looks like.

I know everyone has plans once we’re done with this quarantine. Seeing some of my acquaintances create their own to-do (and to-go-to) lists is uplifting. It gives me an optimistic feeling about what lies ahead of us. I took inspiration from that gesture and so a few weeks ago, I wrote about my plans and what I have in mind once this situation is over and briefly talked about what my current situation is at home. We have every right to stay forward-looking and to keep a positive mindset about our future as a community. But it seemed like I was trying to forget about the ‘now’.

For weeks, despite having consciousness about what’s going on around us, I remained silent. My level of apathy was too much that I didn’t want to take part in any unnecessary debate, even if it concerns the right of anyone out there. My mind kept telling me to avoid everything that does not spark joy (borrowing this line from Marie Kondo!) and I have un-followed every news outlet on social media. I didn’t want this to be my norm. I did not obtain a degree in Development Studies to remain apathetic.

I did lots of introspection. I wrote everything down in my journal. I just couldn’t find the right words to share what’s on my mind. I was lost for words to explain things. However, despite constant denial in my head, I recognized there’s a level of sadness that I feel and these depressive episodes were brought about the prolonged limited human interaction over the last 2 months.

The truth is I find it awkward to talk about my feelings, most especially if I were to tell it to those people that are close to me. My fear is not being able to clearly express myself and end up getting judged. It’s not because I don’t want to open but it’s more of the lack of ability to properly communicate things that hinders me to strike a conversation with anyone. I also know that not a lot of people are trained to easily connect when someone’s experiencing depression. That’s why instead of starting an odd conversation with anyone, I end up writing things down, hence the reason I always resort to publishing blog entries every now and then.

Some people might ask “Why you got to be so depressed?”

Well, I don’t know either.

When you have already accepted sadness as your default feeling, you end up not doing anything about your episodes. For others, they think that’s weird because we should be happy most of the time but if you would understand where somebody is coming from, it’s actually not a bad thing to recognise that it’s okay to be sad most of the time.

To help us manage and get through the global pandemic situation, my company has put together a series of webinars we can all join in. Over the next few weeks, I will be publishing a series of blog entries to share more about my learning and Aha! moments.

Here are some of the amazing things I learned when dealing with depression amidst isolation due to quarantine:

Let them be heard, never forget to ask

If you’re experiencing depressive episodes and would like to let out some of your thoughts, please consider what the receiving end would feel. Consciously ask about their bandwidth to listen before you share anything. In that way, you find a common ground and adjust to each other’s level of emotions.

On the other hand, if your friend, who’s experiencing depression, would like to share what’s on their mind, and if your hands aren’t too tied up, please make time to listen. The simple yet powerful act of listening, even without offering any advice, helps reduce what we feel. By giving affirmation that you are listening to what they are saying makes them feel valued.

The greatest lesson I picked up during the webinars I’ve attended was breaking the bad habit of listening to respond. Instead of listening simply to respond or retaliate back, we have to listen to understand. Communication is a two-way street and it’s not enough that we listen to what they’re saying. We have to understand what they’re telling us and remain engaged.

We don’t want to shame ourselves when someone asks questions about what they’re saying and we wouldn’t be able to respond back because our mind is somewhere else, do we?

We cannot “just get over it” and that’s okay

It’s easier said than done. If we’re going to have it our way, we could’ve eliminated depression a long time ago. If ice cream could cure this depression away, I would’ve consumed more than what my body could hold but it doesn’t work that way.

Remember that we do not need any saving. It’s not your duty and it will never be anybody’s responsibility to fix anyone. Refrain from pressuring someone to feel normal. When someone’s having their episodes, we have to eliminate the feeling of disappointment simply because they cannot be normal.

Moreover, un-learning the idea that being sad and being OK cannot co-exist is difficult but it must be done. We were taught that when we experience sadness there must be something wrong about us. In reality, it’s healthy and natural to accept that it happens even to the best of us.

The best move you can do is to remind yourself, whether you experience depression or you’re helping out someone, that it will not last forever.

Connect wisely

The easiest way you can earn somebody’s trust is by establishing clear boundaries about how much you can help someone. When you give an idea about what you’re planning to do and when you outright ask for their consent in advance, you are empowering them by building confidence with you and giving them a sense of control so they wouldn’t overreact.

For example, instead of vaguely saying “you can reach out to me anytime,” you can say that they can reach out to you anytime through call or text but it might take a while for you to respond back. Instead of assuming that it’s okay to instantly call someone to check on them, why not message them ahead of time and remain sharp about your plans: “Hey, I want to check in with you. Do you think to call you every day is okay? If not, we can text every day and get on the phone sometime later in the week?”

Never take things personally

Here’s the thing: you can offer your advice as long as it’s solicited. Avoid the habit of taking the spotlight away when somebody is sharing something because you want to inject your idea. We have to recognise that there is no definite way of dealing with depression. What has worked for someone else may not be applicable to another person.

Please do not get discouraged to help when someone turns down your advice.

This home quarantine is not easy and I’m celebrating each day I’m able to pull myself out of my bed. During our work last week, my colleagues and I had an information-sharing session on how we’re coping up with this. After learning about everybody’s unique way of coping up, I felt insecure because I had nothing extraordinary to share. I said that acceptance was my coping mechanism – I go on with my day, do my very best at work, and accept that things won’t get any better soon. I thought they were expecting something out of the ordinary but really, there’s nothing special with the way I handle this. They were encouraging me to start a new hobby. They even shared some amazing movie titles and series to watch. Some of them introduced some new books to read. But I told them I’m fine and I’m glad they respect my take on this.

My learnings aren’t a one-stop-shop and should not be taken as the only. I’m sure many of you have more amazing things to share about this topic. These points are based on my principle of inclusion: each one of us has a voice and it’s meant to be heard; that all of us are connected in one way or another and we should never leave anyone.

When we talk to someone experiencing depression, we have to speak to that person like they were OK. Talk to them as if your life depended on them. Converse with them without hesitation. Keep in mind that their life is as vibrant, important, and amazing as yours. If you do that, you might just empower someone without you even realizing you did that.

What is Happy Hour and why is it important to our company culture?

Getting stamped to claim free food and booze.

According to a study, 79% of people who quit their jobs cite ‘lack of appreciation’ as their reason for leaving. This claim backs up our quarterly Employee Net Promoter Score (eNPS) surveys at TaskUs when we asked teammates about their reasons to leave the company and their top five (5) most common answers were: (a) unmanageable workload; (b) undefined metrics and goals; (c) incompetent salary and benefits, (d) lack of opportunities to grow, and; (e) change in the workplace culture.

This is where the idea of Happy Hour comes in.

The history of Happy Hour at TaskUs

Some lovely Mexican treat for everyone.

TaskUs started hosting Happy Hour in 2014 where we allow our colleagues to down a bottle or two of booze, serve some healthy snacks and encourage everyone to bring their ridiculously good self to work. A little caveat that TaskUs has other rewards schemes, such as the group-based and individual-based referral promos, and LizardBear Club for our top performers, but the goal for these Happy Hours is to extend gratitude to everyone who has been consistently performing and to recognise people who have significantly contributed to the development of their team and helped the company reach its goals for a particular timeline.

TaskUs’ 11th year x Fort Excellence’s 1st year

Last Friday, we celebrated two anniversaries at our office in Bulacan. We celebrated TaskUs’ 11th year and the 1st year anniversary of Fort Excellence, our Bulacan site’s moniker. It’s my first time attending Happy Hour in the office this year and I was able to witness and capture on photos how talented our teammates are!

With the help of our HR team and operations leaders, we commended those who joined and represented Fort Excellence at the LizardBear Cup, TaskUs’ annual sports fest, last month. Everyone who participated was recognised and applauded by the team, whether they made a podium finish or not. They all got exclusive TaskUs merchandises and the winners received more.

Special thanks to our lovely hosts that day, Barbie and Daisy, for making sure everyone’s engaged and welcomed throughout the program! We look forward to many more Happy Hours with you. Thanks for sharing your time and hosting skills!

Some more photos from the event…

Why Happy Hour?

The good thing about hiring outstanding people is we could always expect high performance from them. In order for colleagues to stay engaged at work, the business should help colleagues unlock their true potential and never see them as dispensable resources of the company, and this is where I’m proud of TaskUs.

I like how Jaspar Weir, the President and Co-Founder of TaskUs, explained our greatest commitment on this article. By promoting a good employee experience journey, we uphold the People-First culture of TaskUs. Hence, we are rewarded by over-the-top performance from our colleagues and we are confident that our clients are in good hands. By creating a culture of collaboration, we are encouraged to treat everyone with respect and to listen to crazy but amazing ideas which will help us disrupt our current processes and discover new ways to do things.

We do not see the ideas of working hard and having fun as mutually exclusive from each other. Through Happy Hour – a simple, cost-efficient and engaging way of recognising people – we’re able to keep our employee satisfaction high, our attendance have drastically improved and voluntary attrition has went down. In turn, more teammates are producing more quality outputs through increased productivity at work.

There is no hidden formula and no perfect way to do employee engagement. The thing that sets TaskUs apart from the competition is how our team was able to realise what works best for the business and how the leaders pushed the limits and boundaries for us to remain a ridiculously good place to work at.

Hiring Tip: Time to Fix That Resume Today!


Photo credits to assets.entrepreneur.com

When I graduated from my University, I had a 2 page Resume with me and a lot of confidence to get any job that I am fit. I initially wanted a writing work, since I was a Feature Writer for four years in the newspaper organization, but life has different plans for me. My first gig landed me on a Research work – we interview people, we record their answers, and we translate the data for a study. It lasted for a month before I’ve decided to go full-time.

As I progress on my career and when I’d get into a new role, my Resume would get longer to make sure I get to include everything. I didn’t want to miss everything, not even those tiniest detail about the projects I got involved to, even though it wouldn’t be relevant to what I’d be doing for the company I’m interviewing with.

My Resume would look like this:

If I would rate and interview myself back then, then I don’t think I’d have the time and patience to read through – not even skim or scan through – all the details I’ve included here. It was long, tiring, and text heavy.

I wouldn’t talk about how you’d accessorize, decorate, or design your Resume but I’m going to point out some of the things you need to remember when creating one. In order not to end up like that Resume above, here are some tips I could share to you on how to build a rock star Resume.

Less is more.

Like what I’ve shared on the biggest mistake I ever did in an interview, always keep in mind that less is more. It’s okay to include brief explanations and bullet points but make sure that it’s not text heavy and painful to read. These words may not mean anything to you but to the interviewer, it’s a good ice breaker to exactly know what to ask you. If you included there some details about the duties and responsibilities that you do, then expect that the interviewer would ask things about it. If you wrote down details about the skills and ability you were able to acquire and exude on that role, then the line of questioning might revolve there.

You don’t expect your interviewer to have the luxury of time to read through heavy texts. Include only those relevant information you wanted to showcase. Do not include achievements that are more than 10 years already – high school achievements, awards and recognition from your employer 10 years ago… anything that is more than 10 years already, unless it would be the biggest achievement of your career, should not be there.

The best way to get this over is to take advantage of the interview/talk time to explain how relevant your role and your responsibilities are to the job you’re applying to. Make use of that communication skill that you got!

Job hopped? No problem!

Now here’s the real score – many do not include their earlier employments because it’s less than the ideal job span for any employment. Really, I ask, what is this ideal tenure per job anyway? 1 year? 2 years? 6 months? Who cares? I don’t! If you think and feel that your future employer might do, then you either live up with it or forever suffer the pain of getting rejected on a job because you didn’t declare one or two (or even more) of your previous employer.

It’s okay to include it on your Resume and explain it thoroughly to your interviewer, but why is this important? You have to own those skills you’ve created and learned despite the short tenure. Despite limited time with your previous employer/s, according to Forbes, there are so many skills you could learn and you need to highlight this with achievements and evidences. This is to help you build credibility and show sincerity; hence your potential employer would feel you’re being genuine and transparent to them.

Instead of them finding this out on your background checks, it would be best if you’d tell it straight to them. Make sure to use every opportunity to explain this to the interviewer because this can be the determining factor to either make or break it.

Each of us has his or her fair share with this and that is okay. The thing about this is that you have to show to them the real reason you left. In my case, I had this employment doing Business Development and Sales for an international company for 5 months and I decided to leave because I realized that night shift was not for me (our clients were based out of US and Canada, I’m physically in Manila, Philippines). The money was there, I must say, but I had to leave greener pasture for my health and well-being.

You don’t have to lie, especially if there’s really nothing to be hidden, unless you want to hide something then that’s a whole different story to tell.

To over skill yourself is overkill!

Okay, so here goes the part where you would include skills that are only relevant to you and those skills that you really know by heart. Most people have a bad habit of including those skills they know really nothing of. So when they get to the role, despite training and exposures, they wouldn’t function well due to limited technical knowledge about the job.

Do not include skills that you really don’t know of – Microsoft Excel/Google Spreadsheets expert and yet you don’t know what the Vlookup formula is; Salesforce master but doesn’t know how to merge an account; Social Media savvy but does not know how to measure an ad campaign and what metrics should be used… this is a major red flag!

Assess your technical knowledge. If you feel less confident about anything technical about the role you’re applying for, you can be honest about it and mention that you’re open to learning and training. If the interviewer would be looking for someone who has already mastered the technical knowledge, then re-assess your application. It would be best to ask for recommendations if there’d be position where you can fit. It’s never wrong to ask and to be honest about anything.

No Character References, please?

I’m not saying you shouldn’t have available Character References but make sure to never include it on your Resume. You have to make sure that you’re giving your interviewer an updated list once they ask for one. What if the person you’ve included on the list has a different number and/or employment details already? You need to keep everything updated so the Character References Checker does not need to constantly reach out to you.

Moreover, this will give you an ample time to tell your Character References first about any contact that your next potential employer might do in line with your application with them. This another way to get good recommendations, too. When you reach out first to your Character References, they’d be conscious and aware that they should give good reviews about you, since you reconnected with them and you put trust to their words.

There’s no ideal number of Character References to keep but I would recommend at least five, unless there’s a need for you to give more. Normally employers would ask for three so it’s best to keep at least five if anyone of the first three wouldn’t be able to respond immediately within the time frame set by your next potential employer.

It really would take a while for you to get used to doing this but it would be a good exercise to start as early as now – and it’s never too late to start even if you’re already halfway through your career! What you want employers to see these days is you impress them at the first glance. How do you do that? You go fix your Resume before you send it to them.

How does your Resume look like 5 years ago? I’d love to hear more from you. X

The biggest mistake I ever did in an interview


Photo credits to Luxebag.com.

Last year, prior joining my current company, I got contacted by my dream company. What I meant with dream company was that it’s my employer of choice; that when I finished college in my university I see myself working there for the rest of my life. Fate has different plans and brought me to different industries and employers, but last year was the opportunity I’ve been waiting for a very long time.

My dream company wants me. They. Want. Me.

They were very discreet about my application because I honestly told them that I didn’t want my employer (former) to know that I’m exploring opportunities outside early on. They agreed. We went on with the processes. I got endorsed to the next steps. I was feeling it. I was close. It was a home run, so I thought.

“Correspondence… we regret to inform you, Kim, that we won’t be moving your application to the final step which is the interview with our boss based in UK. Thank you for your time!”

What happened? We were all positive and head on with the interviews, so what went wrong? How could this happen? I was so close. I even asked the manager about the feedback and he said,

“Hi Kim,

Thank you for going through the interview process. We appreciate the fact that you were consistently early for your interview schedules and demonstrated a clear grasp of the subject matter. We also appreciate your being very transparent with your accomplishments, challenges and how you overcame them to get results. We also believe that you’ve demonstrated a strong passion for Employer Branding across industries – this was very evident in our conversations about your work. Finally, we have observed that you are a very driven individual, and you have a strong desire to achieve / excel in any role you take on.

We did however find that there were certain topics where you could have been more concise, and answered more directly – while we appreciate the nuances of your processes, we would have wanted more insight into the solutions you had proposed / the results you generated.

It was a pleasure to meet you, and we hope to work with you again in the future.

Thanks!”

I didn’t respond to the manager after but I sent my regards. It was my first interview for a very long time. I got so used to being the one conducting the interviews that I forgot how it feels like to be questioned. Now the lingering question is, what went wrong?

As a Recruiter, I’ve dissected every step of the application process and I was able to find out the big mistakes I did during the course of the interviews and assessments. Here are my takeaways:

I was not giving any solution.

While I was able to present myself confidently to the manager and the rest of the team, I was not able to articulate the solutions that I have formulated and implemented. It should be 30-70 take – 30% you should appear strong and adept all the time, 70% you should discuss what you did to address a problem/situation in your team.

The manager’s question to me was to ‘Tell me about a time when you had to face a difficult situation.’ I kept mentioning things about undefined process, difficult manager to work with, unbelievable hiring timeline vs. the number of hiring requirements being raised. Sure I was able to mention my above the average organisational skills and impeccable intuition to prioritize things, but I was not able to present to them anything deeper than that.

As a candidate, it is very important to always mention the steps you did in order to attain certain result. The more specific, the better. My answers were vague and lacked clarity. It has a structure but it lacked thought and meat; hence I was speaking gibberish. I sounded like a whiner more than an advocate of change and improvement.

If I was the interviewer, that’s already a flag.

Over excitement.

I could not contain my emotions. Whenever I’d go to their office, honestly, my heart is jumping for joy. This over excitement spilled over to my interviews. Later I realised I was talking and sharing too much information. It benefited the interviewer but it wasn’t the case for my application with them. I was sharing information which should not be shared to my potential employer – strategic plans for next year, future campaigns, failed marketing strategies… anything they’d ask from me, I’d give them.

The thing about this is that I should have filtered the things I should be sharing to them. It’s okay to be transparent, indeed, but it really pays to carefully curate words in your mind before sharing; thus, limited information would be shared but those would’ve been the more important, more relevant ones than sharing the whole of everything.

Less is more, keep in mind!

Over confidence.

I was cool and I easily have established rapport with the Manager and his team, I could tell that with the way we were exchanging jokes as if they’ve known me for a long time already. Perhaps I saw that as a good thing, but maybe not to them. Did you know that most of the companies’ hiring process these days would incorporate unique methods for candidate selection, such as group interviews, video interview/selection, and behavioral assessments will provide a diverse, robust, and comprehensive idea of the character and passion of the individual? Meaning, there would be companies where their assessment starts right when the candidate entered the building and interacted with the Receptionist and Security Personnel. Who knows, I might have been watched all the time, right when I first came to their floor/building?

Pro tip: Always, and never forget, to treat everyone right. I didn’t miss this mark but it might have been better if I toned down the interaction level I’ve had with them and it might’ve come across to them as being too over confident. It would always pay off to temp check the atmosphere building showing your giddy-easy-going-side.

Overall, here’s my assessment and scoring per competency:

  • Communication: 3.5/5
  • Thought process: 2/5
  • Behaviour: 4/5
  • Technical knowledge: 4/5
  • Organisational skill: 3/5
  • Results-driven: 2/5
  • Culture fit: 2/5
  • Attention to details: 2/5
  • Overall score: 2.8125/5 – failed

What do you think was your biggest mistake ever in an interview? I’d love to hear more of your thoughts and experience! X

[Week 8] What’s New?

One thing I like about 2017 is that it keeps on challenging me. Professionally, I have been tested on how I handle pressure at work. Personally, I have been challenged to increase my threshold and not allowing my emotions to get best of me. It’s only been 8 weeks since this year started and a lot has happened and changed already. I can’t wait to discover more things that 2017 has to offer to me!

Last January, we successfully launched a new campaign and we brought back our Blowout Party for our new Teammates. Spearheaded by one of our recruiters, Kyle, our Blowout Party was one of a kind, filled with exciting activities and good food. It was a first for this year and we will definitely do more moving forward. I can’t wait to meet our new Teammates soon and deliver a ridiculously good Blowout Party for them.

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After 11 years, my best friend and I had the chance to meet again! She and her family moved to the US circa 2006. Even though she would come back here in the Philippines from time to time, we never had the chance to meet. I am happy that I was able to see her, to hug her, and to tell her all of my stories. One day was not enough for us to do our catching up but knowing and seeing her again would be one of the best gifts that this year has given me.

In the hopes of living a healthier lifestyle and looking better than ever, here are some of my recent selfie. I am back at sporting a short hair and removing my facial hair every other day. A lot of people have been telling me to try to look cleaner. At first, I didn’t know what they wanted to say until I realized that I look differently without my messy hair and thick goatee and beard. Also, I’ve been jogging these past days. I promised myself to eat healthier and so to reinforce that one, I needed to exercise. The inter-site sports cup will happen this summer and I should be ready by then. We aim to win and in order to win, we all must be fit to play. I started mine and I will definitely continue this!

Just recently, TaskUs has been tapped as one of the major sponsors for Paragala: Central Luzon Media Awards and we were able to witness the best and the brightest stars in the media industry. I was able to meet a lot relevant people in the business and so our network here in Pampanga and the whole Central Luzon widened. I am thrilled and honoured that our ridiculously good company has been recognized and made a lot of noise before, during, and after the event.

Here are sine of my goals for the coming days/weeks:

  • Increase our candidate foot fall, thus close out the big ramps and classes this coming March and April.
  • Continue jogging and exercising everyday.
  • Increase engagement activities and initiatives for candidates and employees.
  • Watch move TV series and movies.
  • Save for my Cebu trip this June and our Japan trip this October.
  • Finish another book.
  • Research things and possibilities of getting to either Law school or Master’s Degree program in the future.
  • Find ways to not get bored at work.
  • Fall in love soon. Not that it’s a priority, but I want to keep this as an open option.

No words can explain how much I love how things are going my way and my pace. Nothing is going either too slow or too fast. I feel like I am on track in life not only because I know what I am doing, but also I feel good because of the people that surround me. This is the first time I can say that I enjoy everything that’s been happening. This would be the only chance I would say that I feel like I am growing. Here’s to more winning moments! +++++

#RiGEEKulouslyGood Year End Party: a glimmer of hope

Here are Bryce and Jaspar together with our TaskUs scholars. Photo grabbed from Nadine Kristine’s Facebook.

Indeed, that #RiGEEKulouslyGood Year End Party was something worth remembering! Everyone was pumped and hyped, especially when DJ Tom Taus came late that night and rocked the hell out of the SMX Convention Center. What moved me wasn’t really the fun and excitement from all the crazy activities that happened. I was touched when I saw how our Executives were so close to the TaskUs Scholars.

TaskUs Scholars after their performance. Photo grabbed from Nadine Kristine’s Facebook.

TaskUs Scholars after their performance. Photo grabbed from Nadine Kristine’s Facebook.

I remember when mum was still working, I didn’t really mind her boss and her co-workers with whatever they’re doing in the office. All I knew that time was that Tita Cris, her boss, and all of her colleagues were generous enough to give us gifts and prepare something to their kids every Christmas. It was something they’ve done yearly, which made me look forward to every Christmas all because of their generous efforts. I didn’t really appreciate it in a bigger level but was grateful with all the gifts and thoughts they’re sending us to always strive to excel at school and be the best in life.
Last night, I witnessed a glimmer of hope and realized that what I felt every Christmas many moons ago was the very same thing I felt when I watched the TaskUs Scholars perform on stage and felt how close they were with Jaspar, our cool President, and Bryce, our sleek CEO.

Our cute angels from last night’s party. Thank you for a nice performance! Photo grabbed from Ka San Andres.

Now that I’m wiser and older, I get to see first hand how these little things will impact a child’s life. To these kids, this may mean nothing, but when they grow they’ll eventually realize that it wasn’t just a scholarship that we’re giving at TaskUs.

We are giving hope.

The hope that we give does not end from financially supporting our future’s hope. We are instilling the value of exercising our emotional intelligence so we can give more by doing less. I don’t personally know anyone from there aside from Cath’s and Jean’s children, but seeing them up stage, trying their best to give back to TaskUs by performing some Christmas carol is something I’d like to highlight from last night.

A little something from Carmela, our VP of Recruitment, to one of our co-workers son. Congratulations, Cath! We are PROUD of you and your family! Photo grabbed from Kitty Parco Allanigue’s Facebook.

A little something from Carmela, our VP of Recruitment, to one of our co-workers son. Congratulations, Cath! We are PROUD of you and your family! Photo grabbed from Kitty Parco Allanigue’s Facebook.

We are making a difference. It wasn’t something that most of us would actually remember from last night, but I am sure that we are changing someone’s life by providing these opportunities to give back to our community. I really hope that next year we’ll be able to increase the number of scholars from 113 this 2016.

Let’s continue to #BeBetter and be #RidiculouslyGood. 2017 is knocking in, I can’t wait to see what’s in store for everyone! ✨

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I deserve nothing (but the best!)

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Poolside at Bakasyunan Resort in Tanay, Rizal.

People say, we can always choose anything and that we are all entitled to options; we can choose to pursue what we want to do and forget those things which make life harder than it is already. As you go along in life, you’ll realize that there will come a time when you cannot choose anything. There are things which does not go along our way, and that’s just fine.

When I started with my new work months back and moved to a placed where I don’t speak the language and didn’t know anyone at all, I didn’t choose the people I work with. I didn’t know who they were. I didn’t know where they were from and what were their aspirations in life. I didn’t choose the place that I’ll be working with. I didn’t choose anything except to bring my presence onsite. What sets this group apart from the rest that I worked with is the fact that we didn’t choose to have one goal professionally. We didn’t decide to work together and discover great talents around the area and get them join our #RidiculouslyGood office. It just happened.

Things happen for a reason, and we sometimes don’t know what that reason is.

I didn’t choose to be with them not because I didn’t have any choice at all. I chose to stay and nurture what limited resources we had that time. We accidentally built a strong foundation―something so strong that it transcends from being mere colleagues to being friends even outside of the office. Who we are right now is a result of who we didn’t choose to be. We let time work in our favour and we allowed ourselves to be molded. No, we aren’t robots because we have EQ. We just didn’t force anything, and so everything fell to its rightful places. We didn’t have a choice but to wait while letting things happen with the limited time, pool, and resources that we had.

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Photo op with Rob, our Country Manager. I just wonder, what is he looking at up there? LOL!

I firmly believe that when you don’t have a choice in life, just work with what you have right now. You cannot simply look for something which you do not have. You cannot give anything you don’t have to anyone. This was evident back when our site was still starting.

It hit me hard because during the last part of our Team Building, Yancy, our site’s Recruitment Manager, cried right in front of everyone. He cried not because he was sad but because he was so grateful of such amazing people that he has (that includes me yay!) From putting up with his quirky, perky personality, to beating and meeting the ramp even though it was raised last minute by the clients, he thanked us and he said he couldn’t have done that without us contributing towards the goal.

Did he choose to have limited resources onsite? Did he choose to leave the challenge and take two steps back? Did he say it would be an easy path? Did he choose to do things all by himself?

No.

He didn’t choose anything but to build a strong team (#PampangaStrong) and work their way up. We had many moments, thankfully those were winning moments, when the team showcased its capacity and points of improvements. We are like WIP (work in progress) inside a laboratory, ready to get experimented with but does not fear innovation. These challenges do not come our way to destroy us. These challenges help us develop our identity. We are defined by our struggles, wins, gains, and losses.

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“The only thing worse than being blind is having sight and no vision.”

I believe one of the most important learning I’ve got from this weekend’s Sourcing and Recruitment Team Building is to keep accepting challenge. You can never claim victory if you didn’t work hard to achieve that win. What Yancy and our experience onsite taught me is that these challenges and shortcomings only make us better. If we fail, then we just have to get back and up and start over again. We cannot fear failures. Instead, failures should fear us and our capabilities when we work strongly as one team.

We are born warriors, ready to survive and thrive in this life. We are capable of doing things creatively. If we could just continuously dream and let the flame inside us alive and burning, then there’s nothing to worry about. Just like what Carmela would say, as long as nobody died then we can still fix anything. At the end of the day, all of our hard works and efforts will not be put to waste. Why? This is because we all deserve nothing but the best in life out there! +++++